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The Future of IT: Hype vs. Reality

December 16, 2016 Comments off

SpiceworksSpiceworks launched a new report today –Future of IT: Hype vs. Reality – that examines organizations’ adoptions plans of emerging technology like IoT, AI, VR, and 3D printers and the expected impact in the workplace.

The survey results show that among these emerging technologies, IT pros expect IoT devices and AI technology to have the biggest impact in the workplace. They don’t expect mass adoption to take off for VR and 3D printers, but some industries have significantly higher adoption rates than the industry average.

Key findings:

  • Artificial intelligence

o   Apple Siri is most commonly used in the workplace, but Cortana expected to overtake Siri in next 12 months

o   Over next 5 years, 60% of companies plan to adopt machine learning; 72% plan to deploy business analytics with AI; 32% plan to deploy self-learning robots

  • Internet of things

o   As with AI, security is the top concern with IoT in the workplace

o   Healthcare industry has highest adoption rate for IoT at 28% with an additional 50 percent planning to adopt it

  • Virtual reality

o   Only 7% of companies use VR and 13% plan to adopt it; Construction/engineering industry has highest planned adoption rate at 27%

o   Cost is biggest barrier to adoption; security/privacy is the least concern

o   IT pros surveyed named Oculus the most innovative leader in VR

  • 3D printers

o   Only 11% of companies use 3D printers and 22% plan to adopt them; Education industry has highest current adoption rate at 45%

o   As with VR, cost is biggest barrier to adoption and security is least concern

[Ken’s Notes]

No VR for BusinessThis report, like all reports from Spiceworks, is excellent and accurate. There’s a lot of hype around virtual reality (VR) tech and it will have some adoption in universities and in specialty businesses, but for most of us, don’t invest too heavily in anything VR-related. Most businesses don’t need VR and those that do, already have it in some form.

One point I disagree on, and it’s not uncommon for me to do so, is artificial intelligence (AI). For the past many* years, I have thought that AI would be the one technology that really surpassed all the others in terms of adoption, especially for voice-controlled applications, like Siri, Alexa, and Cortana. I’ve waited for 20 years for a decent voice-recognition program so that I don’t have to type, but can just dictate. Yes, I know about Dragon, and it’s pretty good. But I want something that’s truly ready for prime time.
For me, voice recognition is the first step in AI. Once you have voice recognition, then you can create programs to respond to commands and to perform complex functions. I need for it to be better than my R2D2 robot and the current state of Siri, Alexa, and Cortana. There are a lot of applications for voice recognition, but we just haven’t tapped into them yet.

Overall, this is a very thorough report. I like the visual statistics and the comparisons. I think that you’ll find it enlightening. Use the Comments section to tell me how closely these statistics come to your reality.

*many – A bunch. More than I’m going to tell you about.

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